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PRIVACY POLICY

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1. Introduction

Pure Piano is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, including our website and piano tutoring services.

 

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, email address, and phone number.

  • Payment Information: Credit/debit card details, bank account information, and billing address.

  • Student Information: Age, skill level, musical preferences, and progress notes.

  • Technical Information: IP address, browser type, and usage data from our website.

  • Communication Records: Emails, text messages, and other communications between you and Pure Piano.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide and manage piano lessons, including scheduling, billing, and progress tracking.

  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical support.

  • Payment Processing: To process payments for lessons and related services.

  • Marketing Communications: To send you updates, offers, and news about Pure Piano. You can opt-out of marketing communications at any time.

  • Improvement of Services: To analyze usage patterns and improve our website and services.

  • Legal Compliance: To comply with legal obligations, such as tax reporting and responding to legal requests.

 

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processors, IT support, and marketing services.

  • Legal Authorities: If required by law, we may disclose your information to governmental or legal authorities in response to legal requests, court orders, or other legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

 

5. Data Security

Pure Piano takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

 

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to legal obligations.

  • Objection: You can object to the processing of your personal information for certain purposes, such as marketing.

  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the communication.

 

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings.

 

8. Third-Party Links

Our website may contain links to third-party websites. Pure Piano is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Children's Privacy

Pure Piano does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

 

10. Changes to This Privacy Policy

Pure Piano reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pure Piano

fallonetony@gmail.com
www.purepianotutoring.com

Pure Piano
Date of Last Revision: 18th August 2024

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